Ordering FAQs
How to order a package and 'Decorate at your site' service?
How to order your package
Please select a design ➜ chose one selection (3 / 6 / 12 people) ➜ Fill in name and age ➜ checkout ➜ confirm the design ➜ Get the package after 14 days ➜ Let’s Party!
Schedule the ‘Decorate at your site’ service
Please select a design ➜ chose one selection (Decorate at your site) ➜ Schedule atime slot ➜ Fill in name and age ➜ checkout ➜ Confirm the design ➜ Staff from Let’s Party will decorate the site on the party day ➜ Let’s Party!
P.S. : Ordering a design not on the product page ➜ more designs ( please contact us for the designs you favor, sorry for the inconvenience. )
How many days should I order the package and 'Decorate at your site' service before the party?
Choose a standard template design ➜ order 14 work days before the party. (2 days for confirming the design + 12 days for design creation and delivery)
Brand-new design ➜ order 30 work days before the party. (12 days for design creation and delivery)
P.S. : Ordering a design not on the product page ➜ more designs ( please contact us for the designs you favor, sorry for the inconvenience. )
What are the fees for delivery and what are the delivery methods?
No delivery fees when you spend more than NT 5,300 on a single order (Within the island of Taiwan).
Delivery methods:
(1) Delivered by post or SF Express NT 80(Within the island of Taiwan)，poster delivered by SF Express NT$300(Within the island of Taiwan)
(2)The fees for delivery are different for Penghu, Kinmen, Matsu and other countries, please contact us for further information.
(3) Collect by yourself at our Shilin office
What are the fees for Penghu, Kinmen or Matsu, and what are the delivery methods?
When can we discuss the design and can we discuss it by phone?
We will send you an email to confirm the design during the working hours, Mon. to Fri., once the payment is confirmed.
Our main contact methods are email, Facebook messages and Line@.
Sending designs for confirmation is clearer as the images and colors are difficult to describe. Through the use of email, Facebook messages or Line@, both sides will also have a better understanding throughout the progress since the discussion can be tracked.
Is it possible to order a brand-new design?
An additional charge of NT 6000 is required to create a brand-new design (completely new design we haven’t introduced)
Which parts of the standard template design are changeable?
The name and age on the standard template design can be customized or changed to the words you want to show.
Additional charge is required if you want to change the colors of the standard design template. The amount depends on how much you want the colors altered, please contact us for more details.
Please leave the information for customization clearly in the checkout notes.
Package FAQs
What are party packages?
Party packages are sets of party decorations customers can put them on by themselves. They were brought by Let’s Party in 2013 .
Will you send assistance with decoration if I order party packages?
Party packages are sent to customers for them to put the decorations on by themselves. Please select ‘Decorate at Your Site’ plans if you need our staff to do the job for you.
Do party packages include cakes, snacks and beverage?
No, Party packages only include the decorations, and we don’t help with cake, dessert or any kind of food ordering.
Yet feel free to contact us if recommendations for party planning are needed.
Can I rent the decoration props?
Decoration props are available for rent if the schedule suits.
Props are availablefor rent one week before the party, please contact us for more details.
We will need the rent, deposit and your id when you come to collect the props at our Shilin office.
(the deposit and your id will be sealed and returned to you once the props are brought back)
Can I order from outside of Taipei City and what are the fees for delivery?
Party packages are not exclusive for Taipei city, they can be delivered to other cities and countries as well.
A single order amounting to NT$5,300 or more is free shipping (Taiwan local mail only)
A single bill does not reach NT$5,300, postage of 80 to 300 yuan varies depending on the way of mailing different charges
The fees for delivery are different for Penghu, Kinmen, Matsu and other countries, please contact us for further information.
Can I change the background in the party package to a poster or landing board?
(1) Posters ➜ Delivered by SF Express, payment is collected on delivery (Within the island of Taiwan, the fee will be around NT 300)
or collect it by yourself at our Shilin office
(2) Landing Board ➜ We can inform you the price once we confirm the size and schedule （ The service is exclusive for the north part of Taiwan for now ）
Can I add floating balloons to the package I order?
we would suggest you purchase them from the shops close to the party as the balloons won’t float for more than 4 – 6 hours.
Decorate at your site FAQs
Is the service only for Taipei City? What are the fees for other cities?
Party packages are not exclusive for Taipei city, they can be delivered to other cities and countries as well.
No delivery fees when you spend more than NT 5,300 on a single order (Within the island of Taiwan).
For orders below NT 5,300, the fees range from NT 80 to 300, depending on the delivery method you pick.
The fees for delivery are different for Penghu, Kinmen, Matsu and other countries, please contact us for further information.
Can I change the background to a landing board?
Yes, the price relies on the size, let us know the size and we will send you the price.
You can also check out the common sizes for landing boards
Are cakes, desserts and beverage included in 'Decorate at your site' service?
The service entails 3 kg of cotton candy, 12 bottles of mineral water ( 300 ml each, with design stickers). However, we don’t help with cakes, desserts or beverage ordering, but feel free to contact us if you are in need of some recommendations.
Will you place the items for us at the site?
We provide dessert stands, table towels, photo frames and will place them for you. Let us know how many cakes and desserts you prepare, we will bring the dessert stands and other items that fit your theme to the site.
What are the sizes of frames?
Frame sizes ( For photo development, 8 photos for NT 100)
6 4×6 ( herizontal x1, vertical, allx4 )
2 5×7 ( vertical, allx1)
Are floating balloons included in the 'Decorate at your site' service?
Floating balloons are not included, but we do have balloons for sale.
Do you do big private party services (including decoration, dessert, cakes, photography, etc)?
Do you do decorations for weddings?
We are not doing wedding decorations now, sorry for the inconvenience.